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Today's post is going to be from both technical and soft skills areas of the skills that effective Scrum Master needs to have. Using Scrum involves close cooperation between so called Business and IT. and you need things from the business. It can be more resources, requirements, good User Stories, Product Backlog to be ready for next iterations or just simple yes/no answers. On some projects you will meet Product Owner that doesn't want to cooperate, doesn't know about Scrum and Agile or just doesn't want to take any responsibility.